"We help thousands of tenants every year to find their ideal property to rent"

At Fenix Property, we let and manage a variety of furnished and unfurnished properties throughout the North East. 

Our website contains a constantly updated register of rental property.  Please keep in mind that all our tenants are subject to referencing.  Should you be uncertain as to your suitability or have specific requirements, please call us and speak to one of our Lettings Team.



What permitted payments can I expect to pay if I rent a property with Fenix Property?

When you have agreed on the property of your choice, Fenix Property will provide you with a Pre Tenancy & Holding Deposit Agreement. This helps explain any permitted payments which are due before you sign your Tenancy Agreement. This will also include confirmation of the agreed rent and the deposit.

Below is a list of our current permitted payments. At any time you are interested in a property, please ask a member of staff for a full breakdown of permitted payments that may be payable before, during and after a tenancy.

Holding Deposit

(per tenancy) One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit

(per tenancy. Rent under £50,000 per year) Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy and applies to Assured Shorthold Tenancies (AST).

Unpaid Rent 

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s) 

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract

(Tenant's Request) £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.

Change of Sharer

(Tenant's Request)£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination

(Tenant's Request).Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.


Existing Tenancies
There will be a transitionary 12-month period ending 31st May 2020. During this time, you can continue to charge fees written into your existing tenancy agreements


Other Permitted Payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.





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