Guide For Tenants

A Guide For Prospective Tenants


Finding The Right Property

Our extensive portfolio of properties available to let covers the whole of the North East. Due to the fast paced nature of the lettings market, our availability list is constantly changing and we ensure it is regularly up-dated.

Making An Application

Once you have found a suitable property you will need to complete a tenancy application, you will be added onto our referencing partner Vouch, in turn they will send you a link to your email and mobile so you can complete the application. 

Completing an application form does not guarantee that the tenancy will be offered to you. Every application form we receive is then checked. In some cases it may be necessary for the tenant to provide a guarantor who would be equally liable for the rent and any repairs that may be required to the property at the end of the tenancy.

Who Decides If The Application Is Successful?

The Landlord will make the final decision as to whether the tenant is acceptable. They may base this decision on a number of factors including: number of occupants, tenants status and length of tenancy required.

Should Your Application Be Successful

You will then be offered tenancy subject to the terms and conditions included in the tenancy agreement.

Payment Of Rent

Rent is usually payable by standing order monthly in advance.


Tenant Protection
Fenix Property Lettings is a member of CMP, which is a client money protection scheme, and also a member of the Property Ombudsman.




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